We're passionate about your pets' happiness
PetPalace was born from a simple belief: every pet deserves the best. We're here to make premium pet care accessible, affordable, and convenient for pet parents across India.
Our Story
PetPalace began in 2020 when our founder, Priya, struggled to find quality pet products for her rescue dog, Max. Frustrated by limited options and high prices in local stores, she envisioned a platform that would make premium pet care accessible to every pet parent.
What started as a small online store has grown into India's trusted pet care destination. We've carefully curated products from the world's best brands, ensuring that every item meets our strict quality standards.
Today, we're proud to serve over 50,000 pet parents and their 5 million+ furry, feathered, and scaled family members. Our mission remains the same: to provide exceptional products and service that help pets live their happiest, healthiest lives.
Our Values
The principles that guide everything we do
Pet-First Approach
Every decision we make is centered around what's best for your beloved pets.
Quality Assurance
We source only the highest quality products from trusted brands and manufacturers.
Community Focus
Building a supportive community of pet lovers who share knowledge and experiences.
Expert Guidance
Our team of pet experts provides guidance to help you make the best choices.
Meet Our Team
The passionate people behind PetPalace
Priya Sharma
Founder & CEO
Passionate pet lover with 10+ years in the pet industry.
Rajesh Kumar
Head of Operations
Ensures smooth operations and timely delivery of products.
Dr. Anita Patel
Veterinary Advisor
Licensed veterinarian providing expert product recommendations.
Our Journey
Key milestones in our growth story
PetPalace Founded
Started with a vision to provide quality pet products online.
1000+ Products
Expanded our catalog to include premium brands and essentials.
50K+ Customers
Reached a milestone of serving 50,000+ happy pet parents.
Pan-India Delivery
Extended our delivery network to cover all major cities.
5M+ Happy Pets
Celebrating 5 million pets served with love and care.
Why Pet Parents Trust Us
We're committed to excellence in every aspect
Fast & Free Delivery
Free delivery on orders above ₹499. Same-day delivery available in select cities.
100% Authentic Products
We source directly from authorized distributors and manufacturers.
24/7 Customer Support
Our pet care experts are always available to help you and your pets.