Fast & Reliable Delivery for Your Pets

• Orders are usually dispatched within 24–48 hours of confirmation.
• Standard delivery time is 3–7 business days, depending on your location.
• Same-day delivery is available in select cities for orders placed before 2 PM.

• Free shipping on all orders above ₹499.
• A flat shipping fee of ₹99 applies to orders below ₹499.
• Additional delivery charges may apply for remote or out-of-service locations.

Once your order is shipped, you will receive an email and SMS with the tracking details. You can also track your order directly from your PetPalace account.

Currently, we only ship within India. International shipping is not available at the moment.

While we strive to deliver on time, unforeseen factors like weather, courier delays, or holidays may affect timelines. We will keep you informed in such cases.

For any shipping-related queries, please contact us at support@petpalace.com.